Zammad MCP

io.github.Servosity/zammad-mcp

4/4 checks passed
Runs locally
2 secrets
★ 64 GitHub stars
Updated 2026-10-23
Health score 67

About Zammad MCP

Zammad MCP is an MCP server published by the GitHub account Servosity. Every Zammad ticket, article, and Knowledge Base operation as one CLI and MCP server - plus a

It runs on your own machine: your AI client starts it from the MCP bundle package zammad-mcp.mcpb at version 0.1.10.

It asks for 2 secrets: ZAMMAD_API_TOKEN and ZAMMAD_MCP_HTTP_TOKEN. Give it a key with the least access that still works.

It also needs ZAMMAD_URL set before it starts.

Version 0.1.10 was published on 23 October 2026, and the source code is public, so you can read it before installing.

Written from the registry entry. 7 automated checks on registry metadata: 4 pass, 0 warn, 0 fail, 3 info. How we check.

What it asks for

Variable	Required	Secret	Description
`ZAMMAD_API_TOKEN`	Yes	Yes	Set the ZAMMAD_API_TOKEN credential for the Zammad MCP server.
`ZAMMAD_BASE_URL`	No	No	Explicit full API base, e.g. https://support.example.com/api/v1. Overrides the instance URL above. Leave blank unless your instance serves the API somewhere non-standard.
`ZAMMAD_URL`	Yes	No	Root URL of your Zammad instance, e.g. https://support.example.com. The CLI appends /api/v1 itself. Without it the CLI points at a placeholder host that is not your instance.
`ZAMMAD_MCP_HTTP_TOKEN`	No	Yes	Required only when running the MCP server with --transport http. Not needed for the default local stdio transport.
`ZAMMAD_USER_AGENT`	No	No	Overrides the User-Agent the CLI sends on Zammad requests. Leave blank to use the CLI's own built-in User-Agent.
`PRINTING_PRESS_CLIENT_PROFILE`	No	No	Binds this MCP server to one tenant-gated client profile. Leave blank to use the default client profile.

Checks

Check	Result	Detail
Source repository linked	Pass	https://github.com/servosity/msp-skills
Version pinned	Pass	Every package has an explicit version
Secrets requested	Info	Asks for 2 secrets: ZAMMAD_API_TOKEN, ZAMMAD_MCP_HTTP_TOKEN
Known package registry	Pass	All packages come from npm, PyPI, OCI, NuGet or MCPB
Namespace ownership	Info	Name verified via GitHub account Servosity
Registry text aimed at the AI	Pass	Description and settings contain no hidden characters or instructions to the AI
Code red flags	Info	Package could not be read (too large)

Popularity & health: 67 / 100

Worked out from public numbers and our own checks, not from user reviews or ratings. It says how used and how looked-after a server is, not whether it is safe.

Popularity9 / 40

67 GitHub stars, no download count, 0 Hacker News posts (0 points). Best two of the three, each on a log scale.

Activity25 / 25

Last push 2026-10-28, last release 2026-10-27, 1,049 commits in 90 days.

Issue health13 / 15

83 closed of 94 issues.

Our checks20 / 20

0 warnings, each costing a fifth.

14 forks, 379 merged pull requests. Sources: GitHub, npm, PyPI (pypistats.org) and Hacker News (Algolia), fetched 2026-10-31.

What people say

No Hacker News threads link to its source code.

Look further: search Reddit, search Hacker News, read its GitHub issues. These are not reviews we checked.

Facts

Registry name	`io.github.Servosity/zammad-mcp`
Publisher	GitHub account Servosity
How the name is verified	Name verified via GitHub account Servosity. The registry ties the name prefix to that account or domain; it does not check the code.
Type	Local: runs on your machine from a package
Packages	mcpb `https://github.com/Servosity/msp-skills/releases/download/zammad-v0.1.10/zammad-mcp.mcpb` 0.1.10 (stdio)
Version	0.1.10
Published	2026-10-23
Last updated	2026-10-23
Source repository	https://github.com/servosity/msp-skills
Website	None linked
Category	Productivity & notes (assigned by keyword rule, not by hand)